Privacy Policy

The Privacy Policy is identical across all plan types, and is also contained within the Terms of Service.

It is presented here for reference.

Privacy Policy

Data Collected Whoa Systems does not access or collect the contents of your spreadsheets.

When you use the Add-In or download it from our website, we may receive the following technical data:

  • Personal API key: used to activate and authorize your access to the Add-In.
  • Machine hash: a short identifier (e.g., e3f23896) that tracks how many unique machines are using your key. It does not contain personal information or reveal details about your computer.
  • Add-in version: used for compatibility and support.
  • Public IP address: captured server-side during key verification and downloads.
  • Browser user agent: received during file downloads to assist with compatibility diagnostics.

This information is only collected when:

  • Each time you download the Add-In (.XLAM file) from our website.
  • Each time the Add-In verifies your API key

No analytics, behavioral tracking, or profiling is performed. We do not use third-party analytics or marketing vendors. Our production servers are hosted on DigitalOcean.

Payment Information All payment processing is handled by Stripe. Whoa Systems does not collect, process, or store your credit card number or any other payment credentials on our servers.

Device Visibility and User Control You can view all known machine hashes associated with your API key by visiting your user profile. If you stop using a device, you may remove it from your active machine list to free up access.

You may request a full export of all data collected about you at any time. We will never share your machine data or usage history with any third party — including a Corporate Owner — without your explicit permission.

Corporate Members, including Corporate Ambassadors, have no access to the account data, device information, or activity history of other users under the same Corporate Plan.

Account Communications Whoa Systems may contact you with essential information about your subscription or account (e.g., billing issues or prolonged inactivity). These messages are non-promotional and sent only when necessary.

You may also choose to opt in to occasional product tips or updates.